WhatsApp: +44 780 264 4820
Email: info@selfimed.com
1 Product
Brilliant service, customer support extremely helpful, took time to understand my requirements as I am disabled. delivery was quick, and product was exactly as described and what I wanted,
great product, fast delivery. brilliant communication
I just want to give Selfimed a massive thank you and wish I'd approached this company initially for my home oxygen concentrator machine. Since surgery in March, I had loaned a Devilbliss machine which eventually had to go back as I had needed to use it for so long and it required servicing plus someone else needed use of it. I then needed to explore options for purchasing my own private machine. The first company I bought one from was Brivelle who sold me one that was not at all as specified online and the delivery dates were also incorrect online as it took about a month to get to me, then the second company was Trimbio who were local to me(the first machine was sent to me from China!)however the reconditioned machine I was sent broke down twice inside 4 days so not wanting to chance a 3rd time, was able to find Selfimed who did not disappoint in any way, shape or form. Maybe that's why they say third time lucky! This purchase was meant to be. They're based in Leeds and gave me assurance and peace of mind over the phone that they could send a new machine within a day if any issues. They delivered their promise as the warehouse has sent the incorrect machine so after directly liaising via email and WhatsApp with the company, following my call they worked hard to put everything right for me. I'm on my 4th machine now and this one is here for keeps. I'm more than grateful for the attention to detail and listening skills that you have given me as I was just about getting to the end of my patience with disappointing previous companies but know now that I'm in the perfect place as these guys really have your back! A million thank yous for your second to none customer service and care. I wish every company in the UK was the same. We might have a better economy. God bless you all🙏
Not the same as the picture which showed a different model but nevertheless works well
ResMed Lumis 150 ST-A, is a fully featured ST machine, that can all on PAP machines, except ASV. The device was tad used, but is working fine. Couldn't wait the official channels(!).
Only wish: Would be nice if someone offered a hardware hack/replaceable gsm modem in it, so its not locked to the UK market (telemonitoring), solely.
Else perfect!
Bought a used device, and i must say; It was alot faster than going through official channels, and why not re-use devices that has so little usage time on them? Its stupid to throw these else perfectly working devices away as trash.
Only downside, is that the device is region locked to UK.. someone should offer a hardware hack for the UK locked GSM modules in the devices (ResMed) in this case).
Came as advertised, and at ½ the cost of dk resmed shop. Works fine in Lumis 150 ST-A device.
Fast delivery. Very Good communication. I strongly recommend
Great
Great Service
5 stars for 5 star company. Very pleased with product purchased and very very pleased with the customer service received. Helpful and understanding. Highly recommend
Great experience , product as described , excellent price and very prompt delivery . Highly recommended
Exactly as described , great product great price and delivery very prompt
In my opinion the best CPAP on the market
The first purchase of a used CPAP went perfectly and the product is very good. The second purchase I did not receive the hose and water chamber but after contacting customer service they would send it.
This store offers high-quality medical equipment at reasonable prices. Their customer service is praised for being responsive, efficient and helpful, addressing concerns promptly. Timely delivery of products in good condition is highlighted, enhancing overall ... This store offers high-quality medical equipment at reasonable prices. Their customer service is praised for being responsive, efficient and helpful, addressing concerns promptly. Timely delivery of products in good condition is highlighted, enhancing overall satisfaction.
Read moreI just want to give Selfimed a massive thank you and wish I'd approached this company initially for my home oxygen concentrator machine. Since surgery in March, I had loaned a Devilbliss machine which eventually had to go back as I had needed to use it for so long and it required servicing plus someone else needed use of it. I then needed to explore options for purchasing my own private machine. The first company I bought one from was Brivelle who sold me one that was not at all as specified online and the delivery dates were also incorrect online as it took about a month to get to me, then the second company was Trimbio who were local to me(the first machine was sent to me from China!)however the reconditioned machine I was sent broke down twice inside 4 days so not wanting to chance a 3rd time, was able to find Selfimed who did not disappoint in any way, shape or form. Maybe that's why they say third time lucky! This purchase was meant to be. They're based in Leeds and gave me assurance and peace of mind over the phone that they could send a new machine within a day if any issues. They delivered their promise as the warehouse has sent the incorrect machine so after directly liaising via email and WhatsApp with the company, following my call they worked hard to put everything right for me. I'm on my 4th machine now and this one is here for keeps. I'm more than grateful for the attention to detail and listening skills that you have given me as I was just about getting to the end of my patience with disappointing previous companies but know now that I'm in the perfect place as these guys really have your back! A million thank yous for your second to none customer service and care. I wish every company in the UK was the same. We might have a better economy. God bless you all🙏
In my opinion the best CPAP on the market
The first purchase of a used CPAP went perfectly and the product is very good. The second purchase I did not receive the hose and water chamber but after contacting customer service they would send it.
Perfect thank you
Brilliant service, customer support extremely helpful, took time to understand my requirements as I am disabled. delivery was quick, and product was exactly as described and what I wanted,
great product, fast delivery. brilliant communication
Thank you for your positive feedback! We are happy to hear that you are satisfied with our product and the delivery process. Our team strives to provide excellent communication with our customers. Thank you for choosing Talley Quattro Plus. Have a great day!
Not the same as the picture which showed a different model but nevertheless works well
Hi there,
Thank you for taking the time to leave a review. We apologize for any confusion with the product image and are glad to hear that the Marsden Wheelchair Floor Scales are working well for you. If there is anything else we can assist you with, please don't hesitate to reach out.
Best,
Customer Service
An email asking how are you 'enjoying' your defibrillator was really the last straw.
Initially sent the wrong machine - which they noticed and rectified but the the replacement arrived without the child key and with the wrong pads.
As the pads were already out of date and I didn't want/need the key (it was just part of the online package) I didn't bother and just bought the correct pads elsewhere.
Dear valued customer,
We are so sorry about the mix-up with your initial order and the inconvenience it caused. We are glad to hear that we were able to quickly rectify the situation and send you the correct machine.
We would like to assure you that we always strive to provide the best service and products to our customers. Your feedback is valuable to us and helps us improve our processes. Rest assured, we have taken note of your experience and will work towards ensuring this does not happen again.
Thank you for choosing our product and for your understanding. We hope you are satisfied with the product and its performance. Please do not hesitate to reach out to us if you have any further concerns or feedback.
Best regards,
Customer Service Team at Philips
ResMed Lumis 150 ST-A, is a fully featured ST machine, that can all on PAP machines, except ASV. The device was tad used, but is working fine. Couldn't wait the official channels(!).
Only wish: Would be nice if someone offered a hardware hack/replaceable gsm modem in it, so its not locked to the UK market (telemonitoring), solely.
Else perfect!
Dear valued customer,
Thank you for taking the time to leave a review for the ResMed Lumis 150 VPAP ST BIPAP Unit. We are glad to hear that the device is working well for you and meets your needs. We appreciate your feedback and will pass along your suggestion for a hardware hack/replaceable gsm modem to our team for consideration. We are always looking for ways to improve our products and services. Thank you for choosing ResMed.
Best regards,
SelfiMed Customer Service Team
Came as advertised, and at ½ the cost of dk resmed shop. Works fine in Lumis 150 ST-A device.
Thank you for your feedback! We're glad to hear that our product met your expectations and was a great value compared to other options. We strive to provide high-quality products at affordable prices. Happy to hear that it works well with your Lumis 150 ST-A device. Thank you for choosing SelfiMed!
