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Condition: Used
This item has been previously used and may show signs of cosmetic wear. However, it is in full operational condition and functions as intended. It could be a floor model or a store return. Please refer to the listing for comprehensive details and descriptions of any imperfections.
Important Note:
- We do not have the facilities to calibrate our equipment.
- We do not service medical items.
We strongly recommend that you have the item professionally serviced, calibrated, and cleaned before use.
The IQ Medical Dual Star Inflatable Mattress System is designed for patients who have been evaluated as being at a 'very high risk' or require treatment for up to stage 4 pressure ulcers.
This innovative mattress was created with a focus on patient care and comfort. It is specifically designed for those suffering from 'very high risk' pressure ulcers or those needing treatment for up to stage 4 ulcers.
Its advanced features provide optimal support and pressure relief, helping to promote faster healing and improved comfort for patients.
- What’s included: Mattress only
- What’s not included: Mattress pump
Please read our terms and conditions carefully before using any medical device purchased from SelfiMed.
Potential Risks
New, used, replaced, or repaired medical devices can be dangerous. They may cause serious injury or death to the user or patient.
SelfiMed is not authorized to give medical advice or operate medical devices. We do not provide service or repairs for medical devices. Do not buy used medical equipment if you have a health emergency or a seriously ill relative unless advised by an expert.
Required Checks and Maintenance
All medical devices sold by SelfiMed come from NHS hospitals but with an unknown service history. Therefore, they may require maintenance and thorough health and safety checks before use.
These checks must be carried out by a qualified professional to ensure patient and user safety.
Liability Disclaimer
SelfiMed assumes no liability for the misuse or improper use of medical devices, including incidents that result in severe injury or death.
Regulatory Compliance
Our products are NHS-approved and therefore comply with the essential requirements of the UK Medical Devices Regulations and the EU Council Directive 93/42/EEC, as amended by Directive 2007/47/EC, and are classified as Class IIa devices.
The sale of this item may be subject to regulation by UK, EU, and FDA regulatory agencies. You must be an authorized purchaser to bid on this item.
Consult a Qualified Professional
The members of the SelfiMed UK store are not qualified to give medical advice on any medical equipment. For any questions related to the use of medical devices, please consult your General Practitioner (GP), physician, nurse, or medical technologist.
For further inquiries, contact SelfiMed at info@selfimed.com or +44 780 2644 820.
Additional information
Global Shipping: We offer worldwide shipping for our medical equipment with top-notch services. All our products come with tracking options provided by reputable national and international shipping companies.
Personal Collection: Alternatively, you can opt to collect your purchased item directly from our Leeds, LS12 4HP shop. To arrange a collection time, please call us at 07802644820 or email us at info@selfimed.com.
Import Duties and Taxes: Please note that import duties and taxes are not included in the item price or shipping quote. The responsibility for these charges lies with the buyer. Kindly check with your country's customs office for information on additional fees before placing a bid or making a purchase.
Customs fees are typically charged by the shipping company or collected upon item pickup. If the buyer fails to assist Customs and the shipping company in clearing and paying import duties and taxes, SelfiMed will not entertain refund requests.
Contact Us: For any inquiries regarding shipping or import/customs duties, feel free to reach out to us. We are here to assist you and provide the necessary information.
Used & Like New items
- All used items (or Like New) are shipped with a minimum guarantee of 30 days.
- If the item is defective or does not match the description, you can return it within 30 days for a replacement item or a refund.
- If you are unsatisfied with your purchase, you can return it within 30 days for a full refund.
New medical equipment
- You can return new medical equipment within 30 days for a full refund, with or without justification.
- You will receive a full refund if the item is unopened and contains the original packaging.
It's important to note that SelfiMed does not refund shipping costs outside the UK under any circumstances.
**When are you eligible for a full refund, including shipping charges?**
You will receive a complete reimbursement, covering your shipping expenses, in the following scenarios:
1. If you cancel your order before the item is dispatched.
2. If the item is not as described.
3. If the item sustains damage during the delivery process.
4. If the courier loses the item, preventing it from reaching you.
**Under what circumstances might you receive only a partial refund?**
1. If the item has already been dispatched and you change your mind without any damage, you will receive a refund for the item's price minus the shipping fees. Additionally, you will be responsible for the return shipping costs in this case.
2. For brand-new items that have been opened and used, even briefly, without defects, we may accept the return but deduct 40% from the original item price. It's important to note that shipping fees will not be refunded in this situation, and you will be responsible for covering the return shipping costs.
Please be aware that we do not furnish CE certificates for medical devices sent outside the UK. Before placing an order, we highly advise verifying your local customs regulations.
If your shipment is returned at the border, we must convey that we will not reimburse the shipping cost. Nonetheless, if the item is returned, we will refund the purchase price. We appreciate your understanding on this matter.
The medical items come directly from NHS hospitals and are sold in good working conditions unless otherwise stated. Therefore, it is your responsibility as the purchaser to have them tested, calibrated or serviced by a professional before any clinical use on humans.
NOTE:
Regardless of the origin of the Equipment, the documentation provided or the identification appearing on the Equipment, the Equipment described and offered here is in no way certified, recommended or provided for a specific use. Buyer agrees that Seller shall not be liable for any injury or damage, incidental or consequential, in any way associated with the Equipment. By bidding on this Equipment, the buyer indicates its acknowledgement and agreement to the terms of this disclaimer.