Medical Device Policy

Elarix Medical Ltd (trading as SelfiMed UK) supplies medical equipment and accessories on the clear understanding that we are not a healthcare provider and do not offer medical advice, diagnosis, or treatment.

Customers are responsible for ensuring they are authorised to purchase and use the equipment in line with UK law or the laws of their local jurisdiction. Product classifications may differ outside the UK; buyers should consult their own national regulations if purchasing internationally.

Certain products sold by SelfiMed UK fall under the category of prescription-only medical devices in the UK. Orders for these products may require verification of a valid prescription or clinical directive before dispatch. This applies particularly to:

CPAP and BiPAP machines  •  Oxygen concentrators  •  Nebuliser systems  •  Patient ventilators  •  Certain infusion and dialysis equipment

SelfiMed UK reserves the right to request prescription documentation before processing an order. If documentation is requested, your order will be held until verification is complete. We will contact you promptly by email or phone.

We supply individual components and accessories across all equipment categories — including CPAP mask parts, monitor cables, ECG electrodes, hoist slings, mattress covers and replacement parts for clinical equipment. These are provided as replacement or accessory items only and not as complete therapeutic systems unless listed as such.

Any bundles or kits are shipped unassembled unless otherwise stated and are not marketed as a configured medical device. Final assembly, calibration and correct application are the responsibility of the end user or qualified technician.

By purchasing, you confirm that you either have an existing prescription if required, or are purchasing for lawful replacement, training, institutional, or accessory use.

Improper use, incorrect assembly, or failure to follow manufacturer instructions may result in injury or harm. All products must be maintained, cleaned, and operated in strict accordance with the manufacturer's instructions for use (IFU).

Elarix Medical Ltd accepts no liability for misuse, mishandling, or unauthorised modification of any product. All products are sold "as supplied", without any guarantee for a specific clinical outcome unless explicitly confirmed in writing by a director of Elarix Medical Ltd.

Staff at Elarix Medical Ltd are not licensed clinicians and cannot provide medical or therapeutic guidance, diagnostics, or clinical recommendations. Any product information we provide is for informational and procurement purposes only.

For questions regarding suitability or clinical use of any product, please consult your General Practitioner (GP), a licensed physician, nurse or specialist, or a qualified clinical or biomedical engineer. For equipment commissioning or service queries, contact the manufacturer directly or a qualified medical device technician.

For queries about compliance, prescriptions, or safe use of any product:

Email: info@selfimed.com
Compliance: support@elarixmedical.co.uk
Phone / WhatsApp: +44 7802 644820
Website: www.selfimed.com

All equipment supplied by Elarix Medical Ltd is offered in good faith but without any warranty of suitability for specific therapeutic purposes, unless expressly stated in writing.

By purchasing from SelfiMed UK, you agree to comply with all applicable regulatory requirements and assume full responsibility for the lawful, safe, and appropriate use of any item supplied. This policy is governed by the laws of England and Wales.