Pre-Owned
This item has been previously used and may show signs of cosmetic wear, but it is in full working order and functions as intended. It may have been a floor model or a store return. Please refer to the listing for complete details and any noted imperfections.
Service & Calibration
Calibration or servicing has not been carried out by us. We recommend that the item is professionally serviced, calibrated, and cleaned before use.
Warranty
A 30 day warranty applies for any defect or change of mind, subject to our terms and conditions.
Buyers outside the UK
Buyers outside the UK may be responsible for customs fees, which are required before delivery.
Konnte die Verfügbarkeit der Abholung nicht laden.
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Die MSA Auer Ultra Elite Atemmaske ist eine zuverlässige Gasmaske, die speziell für Feuerwehrleute entwickelt wurde. Sie ist in gebrauchtem, ausgezeichnetem Zustand erhältlich und damit eine gute Wahl für alle, die eine zuverlässige und hochwertige Gasmaske benötigen. Laut Branchenexperten ist die MSA Auer Ultra Elite Atemmaske aufgrund ihrer bewährten Zuverlässigkeit und ihres hochwertigen Designs die erste Wahl für Feuerwehrleute. Da sie in gebrauchtem, ausgezeichnetem Zustand erhältlich ist, ist sie eine praktische und kostengünstige Option für alle, die bei der Arbeit den besten Schutz benötigen.
Access Key Customs Clearance Documents
Weltweiter Versand: Wir bieten erstklassigen Service für den weltweiten Versand unserer medizinischen Geräte. Alle unsere Produkte sind mit Tracking-Optionen von renommierten nationalen und internationalen Versandunternehmen ausgestattet.
Persönliche Abholung : Alternativ können Sie Ihren gekauften Artikel auch direkt in unserem Geschäft in Leeds, LS12 4HP abholen. Um einen Abholtermin zu vereinbaren, rufen Sie uns bitte unter 07802644820 an oder senden Sie uns eine E-Mail an info@selfimed.com.
Einfuhrzölle und Steuern : Bitte beachten Sie, dass Einfuhrzölle und Steuern nicht im Artikelpreis oder im Versandangebot enthalten sind. Die Verantwortung für diese Gebühren liegt beim Käufer. Bitte erkundigen Sie sich beim Zollamt Ihres Landes nach zusätzlichen Gebühren, bevor Sie ein Gebot abgeben oder einen Kauf tätigen.
Zollgebühren werden normalerweise vom Versandunternehmen erhoben oder bei Abholung des Artikels eingezogen. Wenn der Käufer dem Zoll und dem Versandunternehmen nicht bei der Zollabfertigung und Zahlung von Einfuhrzöllen und Steuern hilft, wird SelfiMed keine Rückerstattungsanträge berücksichtigen.
Kontaktieren Sie uns: Bei Fragen zu Versand oder Einfuhr-/Zollgebühren können Sie sich jederzeit an uns wenden. Wir sind hier, um Ihnen zu helfen und Ihnen die notwendigen Informationen zu geben.
We’ve designed this policy to make it simple for you to find the right information quickly. Start by selecting whether your order was placed in the UK or internationally, then click on the specific scenario that matches your situation. Each section will expand to show clear instructions on returns, refunds, and next steps.
This section explains how refunds and returns work for UK orders. Expand the scenario that applies to you:
If you cancel your order before it has been dispatched, you will receive a full refund including shipping. No fees will be deducted. Please call or use chat/WhatsApp immediately — do not email, as emails are processed later in the day.
Phone/WhatsApp: 0330 133 2808 or +447802644820
Email: info@selfimed.com
If your order has already been dispatched but you no longer want the item, you may return it within 30 days. You will receive a refund for the product price only; original shipping costs will not be refunded, and return shipping is your responsibility. The item must be returned in its original or like-new condition.
CPAP Masks and Accessories: For hygiene, safety, and regulatory reasons, we cannot accept returns or offer refunds once a medical device has been opened, even if unused.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
If your order arrives damaged in transit, you can choose between a replacement (subject to stock) or a full refund including shipping. We will cover the cost of return shipping. Please notify us within 30 days of receipt and provide supporting photos so we can act quickly.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
If the product you received does not match the description (for example, wrong model or missing features), you may choose between a replacement or a full refund including shipping. We will cover the cost of return shipping. Please report the issue within 30 days of receipt.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
If your item matches the description but you ordered the wrong size, model, or compatibility by mistake, this will be considered a change of mind return.
You may contact us within 30 days to request an exchange. If the replacement item is the same price, simply return the product to the address below (excluding CPAP masks and accessories, unless sealed and unopened). If the replacement has a different price, we will issue an invoice or refund for the price difference.
Please note that original shipping costs are non-refundable, and return postage is the responsibility of the buyer. All returned items must be in their original packaging and in unused, like-new condition within 30 days of receipt.
CPAP Masks and Accessories: For hygiene, safety, and regulatory reasons, we cannot accept returns or provide refunds once a medical device has been opened, even if unused.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
If we sent you the wrong size, this is our error. You can choose a replacement in the correct size (subject to availability) or a full refund including shipping. We will cover the cost of return shipping. Please contact us within 30 days so we can arrange the exchange or refund.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
Unopened and Unused: You may return the item within 30 days for a refund of the product price only. Original shipping will not be refunded, and you are responsible for return shipping. The product must be sealed and in perfect resale condition.
Opened but Unused: You may return the item, but a 40% deduction will apply to cover inspection, repackaging, and restocking. Original shipping is not refunded, and return shipping is at your cost.
CPAP Masks and Accessories: For hygiene, safety, and regulatory reasons, we cannot accept returns or offer refunds once a medical device has been opened, even if unused.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
If the new item does not match its listing, you may choose between a replacement or a full refund including shipping. We will cover the cost of return shipping. Please notify us within 30 days of receipt.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
If your new item develops a fault within the warranty period, you can choose between a replacement, repair, or refund, depending on the manufacturer’s policy and stock availability. Once the fault is confirmed, we will cover the cost of return shipping. Some products may be serviced directly by the manufacturer to speed up the process.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
Expand the scenario that applies to your international order:
If you wish to cancel before dispatch, you will receive a full refund including shipping. Please call or use chat/WhatsApp immediately — do not email, as emails are processed later in the day.
Phone/WhatsApp: 0330 133 2808 or +447802644820
Email: info@selfimed.com
If Customs Are Unpaid: If you no longer wish to receive the item and customs duties have not been paid, please refuse delivery so the parcel is automatically returned to us. This process may take up to 3 months. Once the item is received in good condition, we will refund the product price only. Original shipping charges are non-refundable, and any carrier return fees may be deducted.
If Customs Have Been Paid: We are unable to accept returns or issue refunds once customs duties and import taxes have been paid, to avoid duplicate cross-border charges.
CPAP Masks and Accessories: For hygiene, safety, and regulatory reasons, we cannot accept returns or offer refunds once a medical device has been opened, even if unused.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
No returns are accepted once customs/duties have been paid, to avoid duplicate cross-border charges.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
We cannot guarantee the import eligibility of products for every country. It is the buyer’s responsibility to confirm that used medical equipment is permitted for import into their country before placing an order. Please check with your local customs authority in advance.
If a shipment is refused by customs — whether due to unpaid duties/fees or because local regulations prohibit the import — the following applies:
Phone/WhatsApp: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Customs are the buyer’s responsibility. As the Importer of Record, you must complete clearance and pay any duties, taxes or handling fees. SelfiMed cannot intervene with local customs, accelerate clearance, or waive charges.
If you do not pay the assessed fees or fail to assist with clearance, the carrier may return the parcel or customs may treat it as abandoned. The outcomes are:
International support: info@selfimed.com
Phone: 0330 133 2808 or +447802644820
Contact us to arrange a replacement. We will handle shipping and any required customs. If you prefer a refund, we will refund the item price plus original shipping. Customs/duties are not refundable by us but may be reclaimable from your local authority. Do not return the item unless instructed.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
Contact us to arrange a replacement or to discuss a refund. If a refund is chosen, we will refund the item price plus original shipping. Customs/duties are not refundable by us, but you may reclaim them locally. We will provide the correct return procedure to avoid additional charges.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
Not returnable. No refund is available in this scenario.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Contact us to arrange a replacement in the correct size or a refund. If refund is chosen, we will refund the item price plus original shipping. Customs/duties are not refundable by us. We will provide correct return instructions and paperwork.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
No return and no refund are offered for international change-of-mind on new items.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Contact us to arrange a replacement or to discuss a refund. If a refund is chosen, we will refund the item price plus original shipping. Customs/duties are not refundable by us, but we can provide documentation to support your reclaim.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
Contact us to arrange a replacement or warranty repair. In some cases, we will direct you to the manufacturer’s local service centre for faster processing. If a refund is chosen, we will refund the item price plus original shipping. Customs/duties are not refundable by us, but we will provide documentation to support your reclaim where applicable.
Phone: 0330 133 2808 or +447802644820
Email: info@selfimed.com
Return address: SelfiMed UK — Returns Department
Twenty4 Secure Storage, Leeds, LS12 4HP, UK
Who pays? For deliveries outside the UK, the recipient (buyer) is the Importer of Record and is responsible for all local import charges. Unless explicitly stated otherwise at checkout, shipments are sent on a DAP basis (Delivered At Place): local duties/taxes are not included in your checkout total.
If fees are unpaid or assistance is not provided: The carrier may return the parcel or mark it abandoned by customs. In such cases:
Returns across borders: If you have already paid duties/taxes and then return goods internationally, your local authority may allow you to claim back some charges. This process varies by country and is handled directly with your customs office; we can provide proof of export/return where available.
Before you order: Please check local rules (product admissibility, medical device restrictions, and any prescription requirements) and estimate duty/tax to avoid surprises.
Phone: +44 780 2644 820
Email: info@selfimed.com
All medical equipment sold by SelfiMed UK is sourced directly from NHS hospitals and offered in good working condition unless otherwise stated. However, these items may come with an unknown service or maintenance history, and it is the buyer’s responsibility to ensure the equipment is safe and fit for purpose before any use.
Before using any item sold by SelfiMed:
Equipment must be tested, calibrated, and serviced by a qualified professional technician.
Devices are not supplied ready for clinical use and should not be assumed sterile, calibrated, or patient-ready unless specifically indicated.
SelfiMed does not provide servicing, repairs, or installation services.
⚠ Medical Devices Can Be Dangerous
Used, replaced, refurbished, or even new medical devices can present safety risks if not properly maintained or handled. Improper use may result in serious injury or death.
Do not purchase used equipment for immediate emergency care or critically ill patients unless advised by a medical professional.
SelfiMed accepts no liability for the misuse, mishandling, or failure to maintain equipment sold.
We are not responsible for clinical harm, injury, death, or property damage arising from use of our products.
By purchasing, you acknowledge full responsibility for ensuring the safe and appropriate use of all items.
All sales are made without guarantees or certification for a specific clinical application unless explicitly stated.
Many products sold are originally NHS-approved and may comply with the UK Medical Devices Regulations, the EU Council Directive 93/42/EEC, and its amendments including Directive 2007/47/EC.
Equipment may be regulated by UK, EU, and FDA authorities. Buyers are responsible for ensuring they are authorised to purchase and use medical devices under applicable law.
Classification may vary by country (e.g., Class IIa devices), and users should consult local regulatory guidelines.
SelfiMed staff are not qualified to give medical advice or training on medical equipment. For any clinical questions regarding use or suitability, consult:
Your General Practitioner (GP)
A registered physician or nurse
A qualified biomedical or clinical engineer
For further information or clarification, please contact us:
📧 Email: info@selfimed.com
📞 Phone: +44 780 2644 820
Regardless of the origin, labelling, or documentation provided with the equipment, all items sold by SelfiMed are offered as-is and are not certified for any specific use unless explicitly stated in writing.
By purchasing or bidding on equipment from SelfiMed, the buyer accepts all terms of this disclaimer and assumes full responsibility for its proper evaluation, handling, and use.
Please read our terms and conditions carefully before using any medical device purchased from SelfiMed.
New, used, replaced, or repaired medical devices can be dangerous. They may cause serious injury or death to the user or patient.
SelfiMed is not authorized to give medical advice or operate medical devices. We do not provide service or repairs for medical devices. Do not buy used medical equipment if you have a health emergency or a seriously ill relative unless advised by an expert.
All medical devices sold by SelfiMed come from NHS hospitals but with an unknown service history. Therefore, they may require maintenance and thorough health and safety checks before use.
These checks must be carried out by a qualified professional to ensure patient and user safety.
SelfiMed assumes no liability for the misuse or improper use of medical devices, including incidents that result in severe injury or death.
Our products are NHS-approved and therefore comply with the essential requirements of the UK Medical Devices Regulations and the EU Council Directive 93/42/EEC, as amended by Directive 2007/47/EC, and are classified as Class IIa devices.
The sale of this item may be subject to regulation by UK, EU, and FDA regulatory agencies. You must be an authorized purchaser to bid on this item.
The members of the SelfiMed UK store are not qualified to give medical advice on any medical equipment. For any questions related to the use of medical devices, please consult your General Practitioner (GP), physician, nurse, or medical technologist.
For further inquiries, contact SelfiMed at info@selfimed.com or +44 780 2644 820.
