Hi there,
Thank you for your feedback, and we're genuinely sorry to hear that you're experiencing issues with the air pressure on your ResMed Airsense 10 Autoset CPAP Machine — we completely understand how frustrating this can be.
We do want to gently remind you that the machine has been in use for over 8 months since your purchase back in October 2024. As it was a second-hand unit offered at a reduced price, we had hoped it would serve its purpose during this time.
While we are naturally a little disappointed to see a 2-star review, we absolutely value you as our customer. If you'd like, please feel free to get in touch with us directly — we're more than happy to see how we can help and assist you further.
Thank you again for your understanding and for choosing us.
