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Customs officers inspecting packages with 'cleared customs' stamp in a customs office.

International orders – customs and duties

International orders may be subject to customs charges. The carrier may contact you to arrange payment of duties or to obtain clearance information. All import taxes, duties, and related charges are payable by the recipient. Please respond promptly to avoid delivery delays.

Customers are responsible for ensuring that the medical item is permitted for import into the destination country.

Click the link below for more information:

Shipping Policy

We offer fast and reliable UK and international delivery with clear, transparent pricing shown at checkout.

Dispatch times and courier options vary by product and destination, and full tracking is always provided for your peace of mind.

For overseas orders, delivery may be subject to local customs procedures depending on your country.