Terms & Conditions

By accessing this website and/or placing an order through selfimed.com, you confirm that you accept these Terms and Conditions in full. If you do not agree to these Terms, you must not use the Website.

This Website is operated by Elarix Medical Ltd, referred to as "we", "us", or "our". SelfiMed UK is a trading name of Elarix Medical Ltd.

Company Number: 16602969
Registered Office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF
Depot & Returns: c/o Twenty4 Secure Storage, Leeds, LS12 4HP
Website: www.selfimed.com

"Conditions" — These Terms and Conditions
"Website" — www.selfimed.com
"Products" — Items offered for sale via the Website
"You/Your" — Any customer or Website user
"Personal Information" — Data provided during registration, ordering, or communication
"We/Us/Our" — Elarix Medical Ltd trading as SelfiMed UK

By using this Website, you agree to provide accurate, complete, and current information, not to impersonate any other person or use false credentials, and to maintain confidentiality of your account and login details.

We reserve the right to modify or suspend the Website and/or your access at our discretion, without notice.

We aim to provide accurate descriptions and pricing for both new and pre-owned/refurbished equipment, but reserve the right to make corrections without notice. Condition descriptions (new, refurbished, pre-owned) are defined on individual product pages. By placing an order, you confirm you are at least 18 years of age, legally capable of entering into binding contracts, and acknowledge that certain medical items are non-returnable once opened due to hygiene rules.

See our Returns Policy for full details.

All content, images, trademarks, and designs on this Website are the property of Elarix Medical Ltd or its licensors. You may not copy, reproduce, distribute, or modify any content without written permission.

The Website may include links to external websites for convenience only. We are not responsible for their content, availability, or data practices.

You agree to indemnify and hold harmless Elarix Medical Ltd from any claims, losses, or damages resulting from your breach of these Terms or misuse of the Website or any product purchased through it.

We do not warrant that this Website or its content is free from errors, viruses, or interruptions. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential loss, loss of business, revenue, or data, or product misuse or unauthorised modifications.

This does not affect your statutory rights or our liability for personal injury caused by negligence.

Your use of the Website and provision of personal information is subject to our Privacy Policy, which complies with the Data Protection Act 2018 and UK GDPR.

Returns are handled in line with the Consumer Rights Act 2015. See our Returns Policy for guidance on change-of-mind cancellations, non-returnable hygiene items, pre-owned and refurbished equipment conditions, faulty product handling, and warranty durations and refunds.

You agree to use this Website in accordance with all applicable UK laws, including health, safety, consumer protection, and medical device regulations.

We reserve the right to amend these Terms at any time. Continued use of the Website will indicate your acceptance of the revised Terms.

If any part of these Terms is found to be unenforceable, the remainder shall remain in full force and effect.

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Products sold on this Website are not intended to diagnose, treat, cure, or prevent any disease. Information provided is for educational and procurement purposes only and is not a substitute for professional medical advice. Staff at Elarix Medical Ltd are not licensed clinicians and cannot provide therapeutic guidance.

SelfiMed UK (Elarix Medical Ltd)
Registered Office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF

Email: info@selfimed.com / support@elarixmedical.co.uk
Phone / WhatsApp: +44 7802 644820  |  +44 (0)330 133 2808