Contact SelfiMed UK
Get in Touch
Questions about medical equipment, your order, or a return? Our team typically responds within a few hours on working days.
Send a message
How can we help you?
We aim to respond within 24 hours on working days.
Business Hours
When We Are Available
Mon to Fri: 9am to 5pm GMT
Weekends: 9am to 3pm
WhatsApp monitored outside hours
Weekends: 9am to 3pm
WhatsApp monitored outside hours
Warehouse & Returns
Dispatch Address
SelfiMed UK (Elarix Medical Ltd)
Twenty4 Secure Storage
Leeds, LS12 4HP
Twenty4 Secure Storage
Leeds, LS12 4HP
Registered Office
London HQ
167-169 Great Portland St
5th Floor, London, W1W 5PF
Co. No. 16602969
5th Floor, London, W1W 5PF
Co. No. 16602969
Admin only. No stock held. No collections.
Urgent Cancellations
Need to Cancel Fast?
Call or WhatsApp +44 7802 644 820 immediately. Do not email for urgent cancellations — orders ship the same day.
Returns & Refunds
Need to Start a Return?
Read our full policy covering UK and international orders, or contact our team directly to start the process.
Your answer might already be here
Many common questions are covered in our policy pages.